Patient Info

We're so excited to have you
join us in the office!

Before You Visit

Here are a few tips on the best ways to prepare for your visit.

Consultations with Dr. Kay are always free! All we require is a $100 reservation fee that will be applied towards your procedure on the day of your visit. (Advanced procedures require a $150 reservation fee).

Beauty consultations include before and after photos, a full beauty evaluation, and recommendations for future visits. Please expect to spend a few hours with us!

Free wi-fi is available in our lobby as well as complimentary coffee upon request.

No alcohol

Do not consume alcoholic beverages at least a day before treatment, as alcohol may increase bruising risk.


Avoid anti-inflammatory/blood-thinning medications, if possible, 2 weeks before treatment, as blood-thinning effects can increase bruising and swelling risk. (Aspirin, Vitamin E, Ginkgo Biloba, Ginseng, St. John’s Wort, Omega 3/Fish Oil supplements, Ibuprofen, Motrin, Advil, Aleve, and other NSAIDs).

No Makeup

Do not come in with makeup applied, or be prepared to remove it.


Try to schedule appointment two weeks before special events, as swelling can take up to two weeks to resolve.


Eat well and stay hydrated before your appointment.

Out of Town Patients

Here are a few tips on the best ways to prepare for your visit.

To ease your travel anxiety, refer to the following for everything you need to know before jetting to Los Angeles!
For those flying, I am conveniently located near two major LA County airports: LAX and Burbank. My knowledgeable staff is always here to help make your stay in Southern California, top-notch!

Why Choose Dr. Kay?

Dr. Kay is an awarding-winning, World Renowned Facial Plastic Surgeon and Head & Neck Surgeon based out of Pasadena, California. Classically trained as an injector, she specializes in facelifts, neck lifts, rhinoplasty, liposuction, and non-surgical procedures. Compassionate in her approach, each visit is personalized to suit the specific needs of each patient. Testimonials from Dr. Kay’s patients may be found here and her prominence on social media has proven her force in the aesthetics industry cannot be reckoned with.

Intake Process for the Traveling Patient

Step 1. Schedule Your Appointment
Please contact the office by telephone at (626) 316-7033 or submitting a pricing inquiry by clicking here. As part of our cancellation policy, we require a reservation fee to hold all appointments. Payment may be accepted via telephone with any major credit card. All reservation fees are considered a credit towards procedures, facials, or products. Deposits are non-refundable unless appointment is cancelled within 48 hours. Refunds subject to 10% processing fee. No exceptions.

Step 2. Initial Consultation
Meeting face-to-face is a very important component of every appointment in our practice. It is imperative that Dr. Kay has the time to assess your needs to ultimately ensure your experience is customized to fit all of your beauty goals. Depending on your desired treatment(s), begin treatment during your initial consultation. Regardless, we ask that all patients allows at least 1.5 hours with us so that we may provide you with a valuable experience. While we take busy schedules into consideration, tending to your goals and needs is of the utmost importance to us. Intake forms and consents can be completed online by clicking here in order to expedite your experience.

Step 3. The Procedure
The fun part!
Dr. Kay’s team is highly efficient when it comes to your needs and beauty goals. Nerves are normal, but you are in perfectly capable hands. Just sit back and relax. Most procedures will involve our extra strength numbing cream unless patients decide it is not for them.

Step 4. Aftercare
You may expect some swelling, bruising and redness directly after any injectable procedure. Few patients experience irritation at the site. Applying ice and massaging the area is the best way to avoid any complications. If any concerns do arise, we encourage you to contact us as soon as possible via e-mail or telephone. E-mailed photographs are always helpful when it comes to diagnosing issues from afar. Our patients care coordinators make an effort to reply to every inquiry in a timely manner. Once the swelling has diminished, we know you’ll love you gorgeous results!

Post-Treatment Instructions

Please follow these instructions to see the best results from your treatments.


  1. Please remain in an upright position for 3 – 4 hours after your procedure, without lying down. This allows the injections to settle in the proper location. You should sleep slightly elevated on 1 or 2 pillows in the evening.
  2. Please avoid excessive facial expressions for the remainder of the day.
  3. Please avoid facials and facial massages for one week, as this can disperse your injections.
  4. You may use ice at injection sites the day of your treatment for comfort and bruising, just be sure to press lightly.
  5. Remember to wear sunglasses in the sun, as your injections will prevent you from squinting, frowning, and furrowing.
  6. Your injections will begin to take effect after 48 hours and will be fully effective in 7 days. This will erase your frown lines and relax your face. Each person is different, but this treatment should last around 4 months.

Eye Filler

  1. Ice area for the first day for 30 min. Ice is helpful every 2 hours for 30 min at a time. 2 – 3 times a day is plenty.
  2. Light aerobic exercises only for the first two days post-treatment.
  3. Avoid saunas — minimal sweating recommended.
  4. Gently massage any visual lumps or nodules daily for a week.
  5. Avoid salty foods and alcohol during first two weeks post-treatment.

Patient Financing

Cosmetic Visits

For patient financing, we accept payments with cash, credit card, or CareCredit.

Clients will make payments upfront; we do not offer financing or payment plans. We accept Brilliant Distinctions and Aspire Rewards as discounts towards qualifying cosmetic treatments. Upon making your appointment, you will be required to pay a $100 reservation fee over the phone ($150 for Sculptra Butt or Injectable Rhinoplasty procedures). This fee will go towards your procedure on the day of your treatment. If you choose to cancel your appointment, we can refund the reservation fee if you provide us with at least 24 hours advance notice. We will need to charge a processing fee.

CareCredit helps you pay for out-of-pocket healthcare expenses for you, your family, and even your pets! Once you are approved, you can use it, again and again, to help manage health, wellness, and personal care costs not covered by insurance.

CareCredit helps you pay for out-of-pocket healthcare expenses for you, your family, and even your pets! Once you are approved, you can use it, again and again, to help manage health, wellness, and personal care costs not covered by insurance.


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